Wisconsin Child Welfare Professional Development System

Meaningful Casework Through Quality Caseworker Contacts

Purposeful, intentional interactions between caseworkers and children, their parents, and out of home care provides is one of the most powerful tools to facilitate change within families that promote safety, permanency and wellbeing. This training will provide a framework to approach caseworker contacts to improve your face to face contacts you regularly make with families.
Much of the information in this module comes from the Capacity Building Center for States. We appreciate their leadership and assistance in helping caseworkers and supervisors assure quality caseworker contacts.

By the end of this Module, you will

  • Be able to define what is meant by Quality Caseworker Contacts.
  • Understand how sufficient quality and frequency are key components of meaningful and productive caseworker face-to-face contacts.
  • Understand how sufficient quality and frequency are key components of meaningful and productive caseworker face-to-face contacts.
  • Understand the impact quality contacts between caseworkers and children and families have on improving safety, permanency, and well-being outcomes.
  • Recognize the Key Phases of Quality Contacts and the steps included in each phase.
  • Apply the Key Phases and activities for quality caseworker contacts using a Job Aid.

WHICH ONLINE COURSE SHOULD I COMPLETE?

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I HAVE A PDS ONLINE ACCOUNT

To complete the online course in PDS Online, log into your PDS Online account to access this training.

Accessing the Training in PDS Online

I DO NOT HAVE A PDS ONLINE ACCOUNT

Child welfare partners may find this training helpful. If you work in a county, partner agency or a child welfare stakeholder, do not have a PDS Online account and do not need one, complete this course by access the training here.

Access the Training Here