Organizational Effectiveness (OE) is a systemic and systematic approach to organizational excellence. In 2011, the Department of Children and Families in conjunction with the Wisconsin Child Welfare Professional Development System (WCWPDS) adopted the American Public Human Services Association’s DAPIMTM model for continuous improvement.
It is not an initiative or a single event program; it is a way to provide system support to county human/social service agencies interested in solving a concrete problem or implementing a change related to improvements in their performance, capacity and client outcomes in the child welfare arena.
The seven day, team-based experience is facilitated by skilled and well-seasoned professionals from the Wisconsin Child Welfare Professional Development system, and spans 4 months. In between sessions, the team makes progress on their goals. With capacity building as a focus, the team members and their internal facilitators learn how to carry this work forward into additional areas of need and interest. At the conclusion of the formal facilitated OE sessions, counties can receive follow up support from WCWPDS.
OE services are offered on a range of issues including the following typically faced by organizations involved in public child welfare:
- Policy Alignment
- Performance Management
- Leadership Development
- Translating Mission, Vision, Values into Practice
- Employee Engagement
- Organizational Structure/Work Process/Job Design
- Strategic Planning
- Implementation Support
- Capacity Building
- Program Improvement