8 thoughts on “March 2023 video-Defining Quality Contacts”

    1. Hi Danita,
      Planning and Preparation before the visit are actually two separate elements.
      1. Planning
      2. Preparation
      3. Engagement
      4. Assessment
      5. Exploration
      6. Adjustment
      7. Documentation
      8. Debriefing
      9. Follow-up

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